- How much does the service cost?
- Do I have to tip?
- What if I have a problem with the site?
- I don’t see what I want, now what?
- Do you deliver to my area?
- How do I order and pay?
- What is GoGet! Grocery’s return policy?
Contact us at 888-515-0008 for any additional questions about how GoGet Grocery Delivery works.
- How Much does the service cost?
- There is a $10 delivery fee added to your grocery bill.
- Do I have to tip?
- NO. We appreciate the thought but do NOT accept tips. Placing more future orders is the best tip we can receive.
- What if I have a problem with the site?
- Please contact us at 888-515-0008 or , go@gogetdelivery.com and we will be happy to assist you.
- I don’t see what I want, now what?
- Step 5 of the checkout process allows you to manually enter items you could not find when searching our site. You can also call or email GoGet! Grocery – 888-515-0008 – go@gogetdelivery.com , and request the item you would like. We will do our best to ensure we will have that item on our site in the future.
- Do you deliver to my area?
- “Check our delivery area” at the top of our homepage will allow you to see if your zipcode is in our delivery area. We have been expanding to new zipcodes regularly, call or email us 888-515-0008 – go@gogetdelivery.com with your zipcode if we do not currently deliver to your area. We will add you to our potential delivery area list and contact you as soon as we expand to your zipcode.
- How do I order and pay?
- Visit gogetdelivery.com and search for your grocery items and add them to your cart. You will then be able to checkout and choose a delivery day and time. You can pay securely online with a credit or debit card (Visa, Mastercard, American Express, Discover) or PayPal, or with cash/check upon delivery.
- What is GoGet! Grocery’s return policy?
- We offer store credit for general grocery returns and full refund for perishable returns. You must contact us within 24 hours of delivery to receive a refund for perishables. You must contact us within 48 hours of your delivery to receive credit for groceries. We do not offer refunds after the 48 hour period is over. We reserve the right to withhold refunds and credits until we deem them acceptable.